Hypothesis
A site chosen by the customers behind it can be shown to have paid; a site chosen by the loudest alarm cannot.
Desired result: Improved service and reliability; lower cost/energy; better CAPEX prioritisation; reduced MTTR

Network planning, technology strategy and finance teams
A capital round has fewer sites in it than the network needs. The candidates are ranked by technical severity, and nobody can say afterwards what the money did.
No demonstration is configured for this journey yet.
Seen by the customer · Planning workbench, English
From the record, not a run: what would reach them, on Planning workbench, in English.
What happened
A capital round has fewer sites in it than the network needs, and the candidates are ranked by technical severity alone.
A capital round has fewer sites in it than the network needs. The candidates are ranked by technical severity, and nobody can say afterwards what the money did.
What it reads
Checks before anything is sent
Telemetry quality, topology match, finance approval, maintenance freeze and change policy checks pass.
Every option considered, including doing nothing
No action is a valid outcome, and it is recorded with its reason. Nothing is computed on this page: the options are the record's own, and no run has decided anything.
The shape of the record, with no values. A reference appears only after a run is saved.
Hypothesis
A site chosen by the customers behind it can be shown to have paid; a site chosen by the loudest alarm cannot.
Desired result: Improved service and reliability; lower cost/energy; better CAPEX prioritisation; reduced MTTR
Modelled not observed
No figure is modelled for this journey. The mechanism that could produce the result is stated instead.
Collect → validate topology → detect/forecast → quantify impact → recommend → human/controller approve → execute → verify service/economic result → learn
Observed
Nothing yet. Measurement begins in a pilot’s validate stage, on your systems, against a comparison agreed first.
Matched site/cell comparison, stepped-wedge rollout or before/after with seasonality controls; technical and economic acceptance criteria
Measured on: Service experience; utilisation; incidents; MTTR; repeat fault; avoided congestion; cost; energy; affected customers; incremental/retained value
The result wanted.
Improved service and reliability; lower cost/energy; better CAPEX prioritisation; reduced MTTR
The mechanism that could produce it.
Collect → validate topology → detect/forecast → quantify impact → recommend → human/controller approve → execute → verify service/economic result → learn
The records kept to show it.
Telemetry snapshot; topology/version; recommendation; approval/change ticket; controller response; before/after KPI; finance validation
The cost, and the ways it can go wrong.
Costs: Implementation + annual licence by network scale/use case; optional managed analytics; verified savings only with agreed finance baseline
If it fails: Default to observe/recommend; never make unapproved network change; open incident; preserve last-known-good config and audit trail
The measure that shows it helped.
Matched site/cell comparison, stepped-wedge rollout or before/after with seasonality controls; technical and economic acceptance criteria
Measured on: Service experience; utilisation; incidents; MTTR; repeat fault; avoided congestion; cost; energy; affected customers; incremental/retained value
Nothing has been observed for this product. Every line above is the record's own design intent; measurement begins in a pilot's validate stage, on your systems, with the comparison agreed first.
The business side
| Step | What the customer experiences | What the operator does |
|---|---|---|
| The momentThe moment that started it. | A capital round has fewer sites in it than the network needs, and the candidates are ranked by technical severity alone. | Reads telemetry and topology for each candidate, the demand forecast and cell-level revenue attribution, cost per site and finance's approval position, maintenance freezes and change policy. |
| The decisionThe decision to be made. | Nothing reaches the customer yet. | Ranks candidate sites by the customers, revenue and cost behind each gap, with the demand forecast, and recommends the order. |
| The safeguardsThe conditions that stop it. | Still nothing. No action is sent until every check has passed. | Telemetry quality, topology match, finance approval, maintenance freeze and change policy checks pass. |
| The actionThe action that reaches the customer. | Hand the ranked recommendation to the change authority with its evidence; build only what the authority approves. Reaches them on Planning workbench, in English. | Recommends. The system that holds the right confirms, charges or provisions. |
| When it goes wrongRefusal, failure and recovery. | The demand forecast is built on a quarter with a festival in it, and the top-ranked site is empty by the time it is built. | The before-and-after KPI shows the miss, the forecast's window is corrected with the evidence, and the finance validation records the site's actual benefit rather than the forecast's. |
| The resultThe change it made. | What changed for them is what is counted; nothing else is claimed. | Traffic, revenue and experience at the built sites against the forecast that justified them. |
| The proofThe proof anyone can check. | Can be answered for, later, from the record. | Telemetry snapshot, topology version, demand forecast, cell-level revenue attribution, recommendation, approval, change ticket and before/after KPIs. |
Operator systems remain authoritative. HeuriTel reads these to propose an action; it does not decide on their behalf.
What goes wrong
The demand forecast is built on a quarter with a festival in it, and the top-ranked site is empty by the time it is built.
What happens then
The before-and-after KPI shows the miss, the forecast's window is corrected with the evidence, and the finance validation records the site's actual benefit rather than the forecast's.
Network, customer and economic data rank sites, capacity and coverage gaps together, the operator's change authority approves the investment, and the result is verified against the forecast.
the same telemetry, read for faults rather than for capital
who goes to the site the plan chose
No demonstration is configured for this journey yet.