Business outcome
Turn network capabilities into enterprise services
The network itself as a service enterprises buy.
The change
Expose network capability to developers, enterprises and partners under contracted terms.
- Who is accountable
- Enterprise Business Unit, Wholesale, API Product
- Written for
- Telecom Operator
Journeys that serve it
- Rank the next sites by the customers and revenue behind each gapNetwork planning, technology strategy and finance teams
A capital round has fewer sites in it than the network needs. The candidates are ranked by technical severity, and nobody can say afterwards what the money did.
A site built where the customers and the revenue are earns its capital; one built where the alarms are loudest may not.
No demonstration is configured for this journey yet.
- Fix the incident that hurts the most customers, through the change processNetwork operations and assurance teams
Forty alarms fire in ten minutes across three regions. The queue is ordered by arrival time, and the cell serving a hospital is fourth.
Time to restore on the cells that carry the most customers is where an outage's revenue is lost or kept.
No demonstration is configured for this journey yet.
- Tell a bank whether the SIM changed, with the customer's consent recordedNetwork API business, fraud and digital identity teams
A bank's app is about to move money. Before it does, it asks the network whether the number's SIM was changed in the last day.
A SIM-swap signal a bank pays for is network capability sold as a service, metered per call.
No demonstration is configured for this journey yet.
- Warn the people in an area, without a list of who they areEmergency management and public-service operations
A river is rising. The agency has to warn the people in its path within the hour, and it has no list of who they are and no right to one.
Aggregate reach for an agency is network capability provided under a data agreement, with its purpose approved and its use reported.
No demonstration is configured for this journey yet.
- Send the right technician, with the right part, to the job that matters mostField operations, network operations and contractor management teams
Sixty field jobs are open for twelve technicians. The oldest job is a cabinet nobody depends on. A tower serving a district clinic has waited since the morning.
The tower serving a district clinic restored today is revenue and service kept; the cabinet nobody depends on can wait.
No demonstration is configured for this journey yet.
Products that answer it
- Network Investment & IntelligenceUse network, customer and economic data to support network investment, with operator-approved actions, change controls and post-action verification.Requirements discovery
- CAMARA & GSMA Open Gateway APIsVerify that the mobile number presented in a digital journey matches the number associated with the authenticated device, using the CAMARA/Open Gateway interface.Requirements discovery
- Enterprise & SMEIdentify eligible records for enterprise customer 360, choose from approved actions including no action, execute through the system of record, and measure the agreed business outcome.Requirements discovery
Next step
A working session prepares this outcome against your own data, systems and policy, with one success and one failure and the evidence behind both.