Sixteen canonical products
Each one is a capability an operator can buy. Every page states how far it has been taken, what proves that, and what is missing. 10 run end to end today; the rest say exactly what they are.
10 demonstrations run end to end, on your market
A journey you can run end to end on a synthetic dataset for your market, today. Synthetic data, disconnected from any operator system.
- Product 01 · integrated workflow
Customer Intelligence
One decision-ready view of a customer — identity, context, usage and the audience rules that include or exclude them — so that teams stop producing different answers to the same question from CRM, billing, charging and consent systems.
- Product 02 · integrated workflow
Decisioning and Next Best Action
Receive a versioned customer context rather than rebuilding customer intelligence, and return one permitted customer action — including no action — with the policy checks and the reason recorded.
- Product 03 · integrated workflow
Journey Activation
Convert an approved, policy-valid decision into an operator-controlled customer journey, with reusable orchestration across SMS, RCS, WhatsApp, email, push, app and USSD.
- Product 05 · integrated workflow
Offer, Pack and Pricing Intelligence
A governed commercial catalogue and intelligence layer unifying approved price, allowance, validity, renewal, eligibility and terms, so an offer decision is made against one authoritative record.
- Product 06 · integrated workflow
Revenue, Risk and Assurance
Reconcile what was provisioned, charged and billed, classify every difference as an exception or a known difference, quantify the modelled exposure, and propose who should investigate first — never automatic financial action.
- Product 07 · integrated workflow
Network Intelligence and Open Gateway
Translate approved network signals into product and customer context, and turn network capability into API products enterprises can buy with operator policy and commercial control intact.
- Product 12 · integrated workflow
Telecom AI Team-as-a-Service
A bounded multidisciplinary delivery team — product and telecom-domain leadership, data, AI, software, UX and delivery — building measurable increments inside the operator's boundary and handing them over.
- Product 13 · integrated workflow
Managed CVM and Experimentation
A governed, recurring CVM capability operated jointly, converting approved customer data into measurable decisions, treatments and learning cycles while execution stays within operator-controlled channels.
- Product 14 · integrated workflow
Customer Care and Service Resolution Intelligence
A governed service-resolution layer that assembles a customer's case context from approved sources, recommends an authorised remedy, executes through the system that owns the action, and verifies whether the problem was actually resolved.
- Product 16 · integrated workflow
Telecom AI Martech and Campaign Studio
A governed campaign studio converting an approved commercial objective, eligible audience and valid product offer into localised, channel-ready variants, with approvals, activation handoff and measurable learning.
- 10 · Runnable demonstrationA journey you can run end to end on a synthetic dataset for your market, today.
- 1 · Configurable pilot candidateIts logic runs today inside every runnable demonstration. A pilot would configure it there; it has no journey of its own.
- 5 · Reference and specificationDescribed in an approved specification, with what is and is not built stated on its page.
None is ready for a controlled pilot: no integration contract, data boundary or bounded cohort has been agreed with an operator for any of the sixteen.
All 16 products. 9 are marked for MVNO / MVNE; nothing is hidden by it.
The nine families
Each family is one product a client buys, with the catalogue streams beneath it.
Customer Intelligence
One decision-ready view of a customer: identity, context, usage and the audience rules that include or exclude them.
Product 01 Customer Intelligence
Runnable demonstrationintegrated workflow
One decision-ready view of a customer — identity, context, usage and the audience rules that include or exclude them — so that teams stop producing different answers to the same question from CRM, billing, charging and consent systems.
For MVNO / MVNE
Decisioning and Next Best Action
Rank the next action against eligibility, value and customer consequence — including the decision to do nothing.
Product 02 Decisioning and Next Best Action
Runnable demonstrationintegrated workflow
Receive a versioned customer context rather than rebuilding customer intelligence, and return one permitted customer action — including no action — with the policy checks and the reason recorded.
For MVNO / MVNE
Journey Activation
Carry an approved decision to the customer through app, messaging, USSD, voice and the care desk, and bring back a receipt.
Product 03 Journey Activation
Runnable demonstrationintegrated workflow
Convert an approved, policy-valid decision into an operator-controlled customer journey, with reusable orchestration across SMS, RCS, WhatsApp, email, push, app and USSD.
For MVNO / MVNE
Experimentation and Value
Separate what changed from what would have happened anyway, using holdouts, baselines and margin rather than before-and-after totals.
Product 04 Experimentation and Value
Reference and specificationUI-only
Determine whether an intervention caused a worthwhile result, through experiment and holdout design rather than by attributing every change to the last action taken.
For MVNO / MVNE
Offer, Pack and Pricing Intelligence
Design and price what is offered: packs, allowances, validity, recharge, devices, content and roaming.
Product 05 Offer, Pack and Pricing Intelligence
Runnable demonstrationintegrated workflow
A governed commercial catalogue and intelligence layer unifying approved price, allowance, validity, renewal, eligibility and terms, so an offer decision is made against one authoritative record.
For MVNO / MVNE
Network Intelligence and Open Gateway
Turn network capability into something an enterprise can call: CAMARA-aligned APIs, quality, location and investment insight.
Product 07 Network Intelligence and Open Gateway
Runnable demonstrationintegrated workflow
Translate approved network signals into product and customer context, and turn network capability into API products enterprises can buy with operator policy and commercial control intact.
For MVNO / MVNE
Revenue, Risk and Assurance
Protect money and identity: leakage, fraud, credit, charging, reconciliation and settlement.
Product 06 Revenue, Risk and Assurance
Runnable demonstrationintegrated workflow
Reconcile what was provisioned, charged and billed, classify every difference as an exception or a known difference, quantify the modelled exposure, and propose who should investigate first — never automatic financial action.
For MVNO / MVNE
Partner and Delivery Operations
Run the work and the ecosystem around it: partners, commerce, enterprise, government, field operations and delivery teams.
Product 08 Partner and Delivery Operations
Reference and specificationUI-only
A governed operating layer that qualifies and onboards technology, channel, content, AI, API and delivery partners, and monitors SLA, risk, incidents and accountable ownership.
For MVNO / MVNE
AI and Governance
Operator-branded AI services, and the controls around any agent: approval, reason codes, intervention and evidence.
Product 09 AI and Governance
Reference and specificationUI-only
Register approved models, providers, regions and tasks, and hold every AI system to an evaluation release, a deployment decision and a named accountable owner.
For MVNO / MVNE
Delivery and platform services
Engagements and the shared foundation beneath the nine families. They declare no catalogue family, so no outcome or organisation type is derived for them.
Product 10 Opportunity and Data Readiness Sprint
Reference and specificationdocumented
A bounded, fixed-duration assessment that converts one operator problem into an evidence-backed pilot decision, with the problem and its accountable outcome defined first.
Product 11 Excel-to-Simulation Product Studio
Configurable pilot candidatedeterministic demonstration
The shared workbook-to-simulation foundation: a product-specific template and field dictionary, synthetic example data, secure upload, validation and a reproducible simulation.
Product 12 Telecom AI Team-as-a-Service
Runnable demonstrationintegrated workflow
A bounded multidisciplinary delivery team — product and telecom-domain leadership, data, AI, software, UX and delivery — building measurable increments inside the operator's boundary and handing them over.
Product 13 Managed CVM and Experimentation
Runnable demonstrationintegrated workflow
A governed, recurring CVM capability operated jointly, converting approved customer data into measurable decisions, treatments and learning cycles while execution stays within operator-controlled channels.
Product 14 Customer Care and Service Resolution Intelligence
Runnable demonstrationintegrated workflow
A governed service-resolution layer that assembles a customer's case context from approved sources, recommends an authorised remedy, executes through the system that owns the action, and verifies whether the problem was actually resolved.
Product 15 AI Assurance, Governance and Handover
Reference and specificationUI-only
A bounded, evidence-led assessment determining whether an AI-enabled telecom product is safe, lawful, supportable, measurable and ready for its next lifecycle gate — beginning with an inventory of product, data, model, prompt, tool and integration.
Product 16 Telecom AI Martech and Campaign Studio
Runnable demonstrationintegrated workflow
A governed campaign studio converting an approved commercial objective, eligible audience and valid product offer into localised, channel-ready variants, with approvals, activation handoff and measurable learning.
Streams and definitions
The operating model files a catalogue of streams and definitions beneath these products. They are a subordinate layer, not products in their own right, and they have their own place in the catalogue.
Browse the definitions